See What Our Customers Think About Us
Thank you to every one of our customers who’s shared their thoughts on our company. We’re glad to have the opportunity to serve the these communities in our area.
Last Friday the power failed in my townhouse repeatedly. On Saturday morning I called Hi Lite Electric at 8am and described my problem to them. They had two fellows here at 10:30am. They looked over the control panel, identified the problem and suggested a couple of solutions to me. I chose to replace the entire control panel. They came back at 5:30am on Monday morning and worked until 2pm. They started at 5:30am so as to minimize the inconvenience for myself and my family.
I was very impressed with everyone that I dealt with at Hi-Lite. They were courteous at all times, explained to me everything they wanted to do, outlined the cost of all the work in detail, didn’t hit me with any upcharges and cleaned up after themselves. They repeatedly asked my permission whenever they were moving things or needed to open up the ceiling in my basement utility room.
The two fellows who did the work, Matthew and Ryan, were class acts from start to finish. I’m happy to recommend them, and Hi-Lite, to anyone needing professional electrical work.
I am writing to let you know that your team headed by George did truly excellent electrical work at our home on Macdonell. Your team was prompt, polite and explained every step of the work they were undertaking. They were careful not to damage or dirty the house when the work was being undertaken, and their friendly manner was really appreciated. In this day where average customer service is treated as something specal, your team was above and beyond all expectations. This is the second time that I have used your company and I would not hesitate to recommend your services to others. Please keep up the great work, it is very much appreciated. Thank George and Sean. Their knowledge, patience and good spirits made this experience special. Well done!
With Best Regards,”
Very, very impressed by the service & kindness! “My new hero!” I cannot praise enough, not only was he on time, did a fabulous job but, he is also a great human being – while he was here I got really ill and he was supreme. Thanks, for all your help a nd caring.”
Work completed with courtesy and attention to safety.”
Very efficient, explained everything he did, friendly excellent service.”
Job done perfectly. Explained everything and very thorough!”
We were very pleased with the work!”
I was impressed with the high level of professionalism of the company as a whole, specially the straightforward pricing.”
Very thorough, explained everything in detail, pleasant person.”
The service has been excellent and we wouldn’t go anywhere else.”